When you use 92game, we collect different types of personal data depending on how you interact with the platform. Here is a clear breakdown of what we collect and why each category is needed.
| Data Category |
Specific Examples |
When Collected |
| Identity Data | Full name, date of birth, CNIC number (where required for verification) | Registration & KYC |
| Contact Data | Email address, phone number | Registration |
| Financial Data | Easypaisa / JazzCash account reference, transaction amounts, deposit/withdrawal history | Payments |
| Account Data | Username, password (hashed), account balance, bonus balance, account preferences | Account use |
| Gaming Data | Bet history, game results, stakes, winnings, product used | Game play |
| Technical Data | IP address, device type, browser type, operating system, session duration | Each visit |
| Communications Data | Support chat logs, email correspondence, survey responses | Contact with support |
| Marketing Data | Communication preferences, bonus opt-in status | Registration & settings |
We collect only the data that is genuinely necessary to operate the platform and meet our legal obligations. We do not collect sensitive personal data such as medical records, ethnicity or religious beliefs.
92game collects personal data through the following channels:
Direct Collection
The majority of data we hold about you comes directly from you — when you fill in the registration form, when you submit a support request, when you complete identity verification, when you update your account settings or when you respond to a promotion or survey. This is the most straightforward category: you give us information and we store and use it as described in this Policy.
Automated Collection
When you visit or use the 92game platform, certain data is collected automatically by our systems. This includes technical information such as your IP address, the device and browser you are using, pages you visit within the platform, session duration and clickstream data. This automated collection is necessary for security monitoring, fraud detection and to ensure the platform functions correctly on your device.
Third-Party Sources
In some cases 92game may receive data about you from third parties — primarily payment processors when verifying a transaction and identity verification services when completing Know Your Customer (KYC) checks. We only receive data from third parties where there is a lawful basis to do so and where it is necessary to operate the platform safely and legally.
92game does not purchase data lists from marketing companies or data brokers. All data we hold about you relates directly to your use of the 92game platform.
Gwadar — 92game Cricket Betting for Pakistani Players
Every use of personal data at 92game has a specific purpose and a lawful basis. We do not process data for reasons that are not described in this Policy. Here are the main purposes for which we use your data:
- To operate and maintain your account: Your name, contact details and account preferences allow us to provide you with a personalised, functional 92game account. Without this data, we cannot run the platform.
- To process financial transactions: Deposit and withdrawal requests require your payment method details and transaction history. We use this data to credit your account, process payouts and resolve any payment queries.
- To verify your identity: 92game is required to confirm the identity of players, particularly for withdrawals above certain thresholds and as part of our anti-money laundering obligations. KYC data is used solely for verification and compliance purposes.
- To detect and prevent fraud: Technical data including IP addresses, device fingerprints and behavioural patterns are analysed to identify suspicious activity, duplicate accounts and potential fraud or abuse of the platform.
- To provide customer support: When you contact the 92game support team, your account data and communication history allow us to understand and resolve your query effectively.
- To send service communications: We send transactional messages about your account — deposit confirmations, withdrawal notifications, security alerts and password resets. These are not marketing messages and cannot be opted out of while your account is active.
- To send promotional communications (with consent): If you have opted in to marketing, we use your contact details to send information about bonuses, promotions and new features on 92game. You can opt out at any time.
- To comply with legal obligations: Certain data must be retained and may be disclosed to relevant authorities in compliance with applicable financial regulations and legal requirements.
We will never use your personal data for a purpose that is incompatible with the purposes listed in this section without first obtaining your consent or identifying a new lawful basis.
92game does not sell your personal data. We share it only with the categories of parties described below, and only to the extent necessary to fulfil the purposes in Section 3.
Payment Processors
To process deposits and withdrawals in PKR via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card schemes, 92game shares transaction-relevant data with the relevant payment processor. These processors are contractually bound to handle your data securely and to use it only for payment processing purposes.
Identity Verification Services
Where KYC verification is required, 92game may share identity documents and personal details with a third-party identity verification service. These services operate under strict data protection agreements and are used solely for the purpose of verifying your identity.
Technology and Infrastructure Providers
92game uses third-party infrastructure — including cloud hosting, game technology providers and analytics services — to operate the platform. These providers may process data on our behalf under data processing agreements. They do not use your data for their own purposes.
Legal and Regulatory Authorities
92game may be required to disclose personal data to law enforcement agencies, financial regulators or other legal authorities where required by applicable law or in response to a valid legal order. We will only disclose the minimum data necessary to comply with any such requirement.
All third parties who receive 92game player data do so under strict contractual obligations that mirror our own privacy standards. We do not allow third parties to use your data for their own marketing or commercial purposes.
Financial data deserves special attention because it's among the most sensitive information 92game holds. Here is exactly how we handle payment data for Pakistani players.
When you make a deposit or request a withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer or Visa/Mastercard, the transaction is processed through a secure, encrypted payment gateway. 92game stores a record of your transaction — amount, date, method and reference number — but does not store your mobile wallet PIN, full card number or CVV on its own servers.
All financial transactions on 92game are conducted in Pakistani Rupees (PKR). No foreign currency conversion takes place and no conversion fees are charged by 92game. Transaction records are retained for the minimum period required by applicable financial regulations for audit and anti-money laundering compliance purposes.
92game's payment infrastructure uses PCI-DSS aligned security practices for card transactions. Easypaisa and JazzCash integrations follow the security requirements of those platforms. We regularly review our payment security protocols.
Hunza — 92game PKR Mobile Payments for Pakistani Players
92game uses cookies and similar tracking technologies to make the platform function correctly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. Here is how 92game uses them:
Essential Cookies
These cookies are required for the platform to function. They keep you logged in during your session, maintain your language and display preferences, and protect against cross-site request forgery. Without these cookies, 92game cannot operate properly. They cannot be disabled while you are using the platform.
Analytics Cookies
We use analytics tools to understand how players navigate 92game — which pages are most visited, where players encounter difficulties and how different features are used. This data is aggregated and anonymised before analysis. Analytics cookies help us improve the platform for Pakistani players. You can opt out of analytics cookies via your browser settings.
Security Cookies
Security cookies help 92game identify unusual login patterns, detect potential account takeover attempts and enforce session security. These are closely linked to essential cookies and cannot be disabled without affecting platform security.
Most web browsers allow you to control cookies through browser settings. Disabling all cookies may affect the functionality of 92game. For essential functionality, cookies are required. For a detailed breakdown of cookies in use, contact the 92game support team.
92game does not retain personal data indefinitely. Data is kept for as long as it is needed to fulfil the purpose for which it was collected, or for as long as required by applicable law, whichever is longer.
- Active accounts: Personal data associated with active 92game accounts is retained for the duration of the account's activity.
- Closed accounts: Following account closure, certain data — including identity records, transaction history and support communications — is retained for a minimum period for legal compliance and dispute resolution purposes. After this period, data is securely deleted.
- Transaction records: Financial records are retained for the minimum period mandated by applicable financial regulations, typically a minimum of 5 years.
- Marketing data: Email and notification preferences are retained until you withdraw consent or close your account.
- Technical data: Log files, session data and IP records are retained for a shorter period — typically 90 days — unless required for an ongoing security investigation.
When personal data reaches the end of its retention period at 92game, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.
92game takes the security of your personal data seriously and has implemented technical and organisational measures appropriate to the risks involved. These include:
1
SSL / TLS Encryption
All connections between your device and 92game are encrypted using SSL/TLS, preventing interception of data in transit.
2
Password Hashing
Your 92game password is stored using one-way cryptographic hashing. Even 92game staff cannot read your password.
3
Two-Factor Authentication
2FA is available on your 92game account for an additional layer of login security. We strongly recommend enabling it.
4
Access Controls
Internal access to player data is restricted to authorised staff only, on a need-to-know basis, with all access logged.
5
Fraud Monitoring
Automated systems monitor for unusual account activity, login anomalies and suspicious transaction patterns in real time.
6
Regular Security Reviews
92game's security protocols are reviewed regularly to address emerging threats and evolving best practices in data protection.
While 92game employs robust security measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, 92game will notify affected players promptly and take immediate remediation steps.
As a 92game player, you have the following rights in relation to the personal data we hold about you. These rights can be exercised at any time by contacting the support team at support@92game.click.
Right of Access
You can request a copy of the personal data 92game holds about you. We will provide this within a reasonable timeframe.
Right to Rectification
If any personal data we hold is inaccurate or incomplete, you can ask us to correct it. For basic account details you can update these directly in account settings.
Right to Erasure
In certain circumstances you can request deletion of your personal data. Where a legal retention obligation applies, full deletion may not be possible but unnecessary data will be removed.
Right to Restrict Processing
You may ask 92game to restrict certain processing of your data while a complaint or query is being investigated, or where you contest its accuracy.
Right to Data Portability
You can request your personal data in a structured, machine-readable format. This applies to data you have provided directly to 92game.
Right to Withdraw Consent
Where processing is based on your consent — primarily marketing communications — you can withdraw that consent at any time without affecting other services.
To exercise any of these rights, send an email to support@92game.click with the subject line "Data Rights Request" and include your registered email address. 92game will respond within a reasonable period and will not charge a fee for reasonable requests.
92game is strictly an adult platform. No person under the age of 18 is permitted to register, deposit funds or participate in any game or betting activity on 92game. We do not knowingly collect personal data from anyone under 18 years of age.
If 92game becomes aware that a minor has registered an account or provided personal data, that account will be immediately suspended, any funds held will be returned to the deposit source and all associated personal data will be deleted from our systems.
If you believe a minor has registered on 92game, please contact the support team immediately at support@92game.click so that we can investigate and act promptly.
Age verification is part of the 92game registration process. We reserve the right to request formal age verification documentation from any player at any time. Accounts suspected of underage use will be suspended pending verification.
92game may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or platform features. When we make changes, the updated Policy will be published on this page with a revised "Last Updated" date at the top.
For material changes — changes that significantly affect how we use your data or your rights — 92game will notify registered players via their registered email address or through a platform notification before the change takes effect. For minor clarifications or corrections, we will simply update the page without individual notification.
Your continued use of 92game after a Policy update is published constitutes your acceptance of the revised Privacy Policy. If you do not accept the changes, you should stop using the platform and contact the support team to arrange account closure.
We recommend bookmarking this page and checking back periodically, particularly if you have been absent from 92game for an extended period. The version number displayed at the top of this page helps you track updates.
If you have any questions, concerns or requests relating to this Privacy Policy or to the personal data 92game holds about you, please contact us through any of the following channels:
- Email: support@92game.click — please use the subject line "Privacy Query" for fastest routing.
- Live Chat: Available 24/7 from within the 92game platform after logging in to your account.
92game will acknowledge privacy queries within 48 hours and aim to provide a full response within 14 days. For complex data subject requests, a longer period may be required but we will keep you updated on progress.
We take privacy complaints seriously. If you raise a concern with the 92game support team and are not satisfied with the response, you may escalate the matter by emailing support@92game.click with the subject line "Privacy Complaint Escalation". An escalated complaint will be reviewed by the 92game management team within 14 business days.
The 92game support team is available around the clock. Privacy questions and data rights requests will be handled with the same level of care and professionalism as any other player enquiry. We are committed to being transparent and responsive on all privacy matters.
